Vic Stairs BV, located at Sluisweg 1, 5145 PE Waalwijk, is responsible for the processing of personal data as set out in this privacy statement.

Contact details:
Vic Stairs BV Sluisweg 1 5145 PE Waalwijk 0416 – 74 20 09 www.vicstairs.nl

Personal data we process
We respect your privacy and ensure that the personal information you provide to us is treated confidentially. Personal data is processed in accordance with the requirements set by the General Data Protection Regulation. This privacy statement describes how Vic Stairs BV handles your personal data.

We process your personal data on the basis of the following legal grounds:

• The processing is necessary for the performance of a contract to which you are a party, or in order to take steps at your request prior to entering into a contract.
• You have given consent for the processing of your personal data for one or more specific purposes.

Purposes for which we process personal data
We process your personal data for the following purposes:

• Handling your order/payment
• Sending our newsletter and/or advertising
• Being able to call or email you if this is necessary to carry out our services
• Informing you of changes to our services and products
• Delivering goods and services to you
• We analyse your behaviour on the website in order to improve the website and tailor our range of products and services to your preferences.

Below is an overview of the personal data we process:

• First and last name
• Gender
• Telephone number
• Email address
• IP address
• Information about your activities on our website
• Information about your browsing behaviour across different websites (for example because our company is part of an advertising network)
• Internet browser and device type

Special and/or sensitive personal data we process
Our website and/or service does not intend to collect data on website visitors who are under 16 years of age, unless they have permission from a parent or guardian. However, we cannot verify whether a visitor is older than 16. We therefore advise parents to be involved in their children’s online activities to prevent data being collected about children without parental consent. If you believe that we have collected personal data about a minor without such consent, please contact us at mail@vicstairs.nl and we will delete this information.

Automated decision making
We do not make decisions based on automated processing that could have (significant) consequences for individuals. This refers to decisions taken by computer programs or systems without human involvement (for example a Vic Stairs BV employee).

Retention periods for personal data
We retain your personal data for as long as is necessary to provide a proper service. In addition, we retain your personal data for the period during which we consider this relevant in the context of our services. The above periods apply unless Vic Stairs BV is required by law to retain personal data for longer.

Use of the restricted area of the website
If you are an employee of a Vic Stairs BV customer, you can receive a username and password to log in to the restricted area of the website (www.vicstairs.nl). As a user, you are responsible for handling the username and password with care. We assume that a person who logs in with a username and password is authorised to use them. If you suspect that the password has become known to unauthorised persons, you must notify Vic Stairs BV as soon as possible so that measures can be taken.

Sharing personal data with third parties
We do not share personal data with third parties other than on the basis of the law, at your request, or with processors who carry out certain work on behalf of Vic Stairs (such as the mail provider Microsoft, hosting party, and IT administrator).

Cookies, or similar techniques, that we use
We use cookies that intrude on your privacy as little as possible. A cookie is a small text file that is stored on your computer, tablet, or smartphone when you first visit this website. The cookies we use are necessary for the technical functioning of the website and your ease of use. They ensure that the website works properly and remember, for example, your preference settings.

Visitor data is recorded on the site. In particular, the IP address of your computer, the time of the request, and data sent by the visitor’s browser may be registered and used for statistical analyses of visiting and click behaviour on the website. This data is used to optimise the website. To perform analyses, we use Google Analytics. We do so using Google’s privacy-friendly settings. More information about the privacy implications can be found on the website of the Dutch Data Protection Authority. Please read Google’s privacy policy for more information, as well as the specific privacy policy of Google Analytics.

The website may also contain links to third-party websites. Although these websites have been selected with care, Vic Stairs BV bears no responsibility for these third parties or the way they handle your (personal) data.

You can opt out of cookies by setting your internet browser so that it no longer stores cookies. You can also delete all information previously stored via your browser settings.

Viewing, modifying, or deleting data
You have the right to view, correct, or delete your personal data. You also have the right to withdraw any consent you have given for data processing or to object to the processing of your personal data by Vic Stairs BV, and you have the right to data portability. This means you can submit a request to us to send the personal data we hold about you to you or to another organisation of your choice in a computer file.

You can send a request for access, correction, deletion, or transfer of your personal data, or a request to withdraw your consent or object to the processing of your personal data, to mail@vicstairs.nl.

To ensure that the request for access has been made by you, we ask you to send a copy of your ID with the request. In this copy, please black out your passport photo, MRZ (machine readable zone, the strip of numbers at the bottom of the passport), passport number, and Citizen Service Number (BSN). This is to protect your privacy. We will respond to your request as quickly as possible, but no later than within four weeks.

We would also like to point out that you have the option of filing a complaint with the national supervisory authority, the Dutch Data Protection Authority. This can be done via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons

How we secure personal data
We take the protection of your data seriously and take appropriate measures to prevent misuse, loss, unauthorised access, unwanted disclosure, and unauthorised modification. If you feel that your data is not properly secured or that there are indications of misuse, please contact our customer service or email mail@vicstairs.nl.

Amending the privacy statement
We reserve the right to amend this privacy statement. We will notify you by email when we amend this privacy statement and from which date the amendment(s) take effect. By using our services after this date, you agree to the latest version of our privacy statement. The current privacy statement was last updated on 21 May 2018.